I've Been Thinking About This…

I’ve just installed the new version of Xobni – 1.6.3 – for Outlook. Xobni sits inside Outlook and acts as a helper, reading emails, indexing the content for searches and putting info about your contacts into a sidebar. I’ve used it quite a bit, although I have to say it puts a load on the system at Outlook startup time. Anyway, here are my thoughts on the new release:

• The download required me to uninstall the old version before I could install the new one. Not the best of approaches, but I did that. Then it re-indexed my email – again, not the most convenient approach.
• The new version links into Facebook to get certain pieces of information. I like the feature up to a point – problem is, a lot of my contacts have fairly common names, so I have to select the person I’m connecting to from a list – and there’s very little info about them, so often it’s just not possible to determine who this is. Not everyone on Facebook has a photo. When I do get a positive hit, though, it’s a winner.
• The LinkedIn connection from the previous incarnation is still there, and that’s a winner too. This time they’ve added Hoovers, which will go over ‘big’ with business-oriented users, and Skype contact support, which will go over big with a mostly different audience.
• There are some nice feature tweaks from the old version that I appreciate – the drop-down menu approach to the LinkedIn, Facebook & Hoover buttons; the new ‘Start over’ button (needed that!). I also like the more detailed aproach to the profile editing. The ability to pull info into the profile from verious sources available – photo from Outlook, LinkedIn, Facebook or Xobni; position & company info from Outlook, LinkedIn or Xobni – these are good additions. Behind the scenes there seem to have been a few adjustments – a little faster, I think, and the logic is definitely improved – it no longer confuses me with another Steve when it begins to build the indexes (it used to take about 30 minutes to figure out my correct name).
• Ranking still seems to be wrong based on the numbers – someone with 365 emails total is being ranked higher than someone with 366, and one friend with 3 total is ranked at 10, while another with 110 is ranked at 12! I don’t get that, but it’s not keeping me up at night.

At this point, the only confusion I have is – how do I merge profiles? It used to be that by giving 2 email addresses the same name, the profiles were merged. Now this doesn’t seem to happen. I liked the old approach, because it meant that I had all their current (and past) emails in one place (and it also merged their ranks); now if I click on someone I may not get the email I want.

My wishlist – include Twitter addresses, and allow me to send/receive my Twitters through the Xobni addon. I’m already using OutTwit for this – it has a few flaws, but combining products would be sweet. You could write the Twitter in the area currently used as the drop-down menu (hint, hint).

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